Terms of Service
Last updated: October 14, 2026
These terms apply when you book or receive a service from KJ Prestige Detailing. By booking, you agree to them. Please read them carefully.
1. Our services
We provide mobile car detailing at the address you give us. Prices shown online are estimates based on your vehicle size and the services you choose. Very dirty vehicles (heavy pet hair, mud, stains, mold) may need extra time and cost; we will tell you before doing extra work.
Some services (such as ceramic coating or paint correction) need a custom quote. We confirm the price with you before starting.
2. Vehicle condition and pre-existing damage
Before we start, we look over your vehicle. We are not responsible for damage that already existed or that was hidden under dirt, including chips, scratches, dents, failing or repainted clear coat, faded or cracked trim, worn or torn leather and upholstery, loose parts, or weak window tint.
Some stains, odors and scratches cannot be fully removed. We will do our best, but results are not guaranteed.
Please remove valuables and personal items before your appointment. We are not responsible for items left in the vehicle.
3. Location, water and power
You must have the right to have the vehicle serviced at the address you give us and provide safe access and parking for our team. Let us know if water or power is not available so we can plan ahead. Any HOA, building or parking rules are your responsibility.
4. Payment
No deposit is required. Full payment is due when the service is finished. We accept card, cash and common payment apps. Unpaid balances may be sent for collection.
5. Cancellations, rescheduling and no-shows
You can cancel or reschedule for free up to 24 hours before your appointment by calling or texting 424-248-8875.
If we arrive and cannot reach you or cannot access the vehicle, or you cancel less than 24 hours before, we may charge a trip fee.
6. Weather and delays
We may reschedule because of rain, extreme heat, wind or other unsafe conditions to protect your vehicle and our team. Arrival times are estimates; traffic and earlier jobs can cause delays. We will keep you updated.
7. Satisfaction and claims
If you are not happy with any part of the service, tell us within 24 hours and we will try to fix it. Any damage claim must be reported within 24 hours of the service, with photos, so we can review it.
8. Limitation of liability
To the fullest extent allowed by law, our total liability for any claim related to a service is limited to the amount you paid for that service. We are not liable for indirect or consequential losses, such as loss of use of the vehicle.
9. Messages
By giving us your phone number, you agree that we may call or text you about your booking. Message and data rates may apply. Reply STOP to opt out.
10. Governing law and changes
These terms are governed by the laws of the State of California. We may update these terms; the version on this page at the time of your booking applies.
